Privacy Policy

Supreme Clean LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, interact with our services, or communicate with us via SMS, email, or other means. This policy also ensures our compliance with A2P-10DLC messaging requirements.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, address, phone number, email address, and other contact details you provide to us when requesting a quote, scheduling service, or signing up for communications.
• Service Details: Information about your home, cleaning preferences, and service history.
• Payment Information: If you book a service or otherwise make a purchase, your payment details will be collected via a secure third-party processor.
• Automatically Collected Data: IP address, browser type, operating system, referral URLs, and usage data collected via cookies and analytics tools.

2. How We Use Your Information

We use the information we collect to:

• Provide and manage our cleaning services
• Respond to your inquiries and service requests
• Send appointment reminders and service updates
• Process payments and manage billing
• Send marketing communications with your consent
• Comply with legal and regulatory requirements

3. SMS & Text Messaging Compliance (A2P-10DLC)

By providing your mobile number and opting in to receive SMS communications, you consent to receive text messages from Supreme Clean LLC related to:

• Appointment reminders
• Service confirmations and updates
• Promotional offers
• Account notifications

Message Frequency:

Message frequency may vary depending on your interactions with us.

Message & Data Rates:

Message and data rates may apply. Check with your mobile carrier for details.

Opt-Out:

You can opt out of SMS communications at any time by replying STOP to any message. You may also reply HELP for assistance or contact us directly using the contact details below.

We do not share your mobile number or SMS opt-in status with third parties for marketing purposes.

4. Sharing Your Information

We do not sell, rent, or lease your personal information. We may share information with:

• Service Providers who assist us in delivering services (e.g., payment processors, booking platforms, marketing platforms)
• Regulatory Authorities where required by law or to protect our legal rights
• Messaging Providers for the sole purpose of delivering SMS messages, in accordance with A2P-10DLC requirements

5. Data Security

We implement reasonable safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no transmission over the internet or electronic storage method is 100% secure.

6. Your Rights & Choices

You have the right to:

• Access and update your personal information
• Opt out of marketing communications
• Request deletion of your information (where applicable)

To make any of these requests, contact us using the information below.

7. Cookies and Tracking Technologies

We may use cookies and similar technologies to improve website functionality and gather usage data. You can control cookie settings through your browser preferences.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the revised effective date. Continued use of our website and services indicates acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

Supreme Clean LLC

Email: [email protected]

Phone: (928) 328-8669

Mailing Address: 1174 S. State Route 89 Ste. 1 Chino Valley, AZ 86323